Shopping Concierge Service - Concierge Shopping Service


We Purchase For You From Any UK Web Store Or Retailer And Ship To You Anywhere Worldwide.

The online store you wish to buy from doesn’t accept your payment card ?

No problem, The Skypax Concierge team can place the order for you.

FILL OUT OUR ORDER FORM

Tell us the items you would like us to purchase for you

WE’LL PLACE THE ORDER

Our concierge team will place the order and keep you informed every step of the way.

WE’LL NOTIFY YOU

We will notify you when we receive your order at Skypax.

CHOOSE YOUR SHIPPING METHOD

We’ll provide you with a choice of international shipping options straight to your door.

HOW IT WORKS

Simply fill out our concierge order form, providing us as much information as possible so we can purchase the correct items.

Try to provide colour, size, product code - and if possible give us a direct web link to the product page. One of our concierge specialists will generally place your order within 24 hours of us having received it.

Once we receive your concierge order at our premises, it will be checked by our team and you will be notified by email. Your order will then be carefully packaged and you will be offered a choice of international shipping options fully trackable to your door.

Shipping costs can be estimated using our shipping calculator here


In store purchase and collection available!

Not only can we purchase online, but we can also purchase in store for you as well. We are based in London, the shopping capital of the world.

HOW MUCH DOES IT COST?

You do not need to be an existing customer to place a concierge order.

Our concierge fee is 10% of the total order value for online orders, subject to a minimum fee of £29.

In-store purchase and collections have a £30 surcharge for London stores.

Please contact us for rates for in store visits outside of London.

Shipping rates can be estimated using our shipping calculator.

SHIPPING RATES

Find out more about our international shipping options directly to your door.

FREQUENTLY ASKED QUESTIONS (FAQS)

Are there any items that Skypax can not ship?

Click here to see our list of prohibited and restricted items

Can I consolidate my concierge order with other packages already received in my suite?

Yes, absolutely. This can make shipping more cost effective.

Can I exchange or return items?

Providing an item is within the return window we can process an exchange or return before you ship. If you have shipped the item please contact customer support who will advise you.

How much is international shipping cost to my country?

Use our shipping calculator to view service options

To view more or if you have any more questions please visit our Support center

Join thousands of shoppers using Skypax to enjoy top UK retailers anywhere in the world.